Bookings

• No deposit is required at the time of booking.

Payment

• Full payment is due 7 days before check‑in. Any remaining balance must be settled on check‑out.
• We accept Visa, MasterCard, and cash.

Cancellation Policy:

• More than 7 days before arrival: No cancellation fee.
• Exception: If a cancellation is made  7 days or less before arrival and the guesthouse is fully booked for the entire period of the original reservation and we are unable to re‑book the room(s), a cancellation fee of 100% of the booking total will apply. We will make every reasonable effort to re‑book the room(s).
• Early departures: If a guest checks in but leaves earlier than scheduled, payment for the full original booking remains due.

Occupancy:

• Maximum room occupancy may not be exceeded.
• Only registered guests are permitted to stay overnight.

Children & Extra Beds

• Policies regarding children, cribs, and extra beds vary by room type and must be confirmed at the time of booking.
• Additional charges will apply.

Smoking Policy

• All rooms are strictly non‑smoking.
• A cleaning fee of R5,000 will be charged for any violation.

Pets

• No pets are allowed on the property.

Damages & Liability

• Guests are responsible for any damage caused to the room or property during their stay.
• The guesthouse reserves the right to charge for repairs, replacements, or additional cleaning as needed.

Lost or Stolen Items

• The guesthouse is not responsible for lost, stolen, or damaged personal belongings.
• Guests are encouraged to use in‑room safes where available.

Force Majeure

• The guesthouse is not liable for delays or failure to perform due to events beyond its control, including natural disasters, strikes, or government actions.